We're Here to Help
Ascom Support is available to assist you during normal business hours, with dedicated support for any of your Ascom needs.
For emergencies, our after-hours support ensures you’re never left without help when it matters most.
Normal Support Hours:
Monday to Friday - 8 AM to 7 PM EST
24×7 Support for Emergencies Only
How can we help?
Support Request
Need assistance? Our support form is the fastest and easiest way to get help. Simply fill out the form, and your request will be prioritized just like a phone call. No wait times, and the same dedicated support team will handle your issue promptly!
RMA Request
Need RMA assistance? Our RMA Request Form is the quickest and most convenient way to start the return process. Just complete the form to start the RMA process. It's fast, easy, and ensures a smooth return experience!
Contact Us by Phone
877-712-7266 option 1
Prefer speaking to someone directly? Our support team is just a call away! Contact us by phone for real-time assistance, and we'll prioritize your issue to provide the same fast, high-quality support as with our other channels.
Partner Portal
If you're one of our partners, you can access our Partner Portal for answers to many of your questions. The portal offers resources, tools, and support tailored just for you—saving you time and providing the information you need, anytime.
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